I have a completely mixed review on this. First off, I used this in the evening, after a makeup remover before bed for about a month. I use tretinoin cream, so I was only using this as a basic cleanser/exfoliator, not to remove acne or do anything amazing.
I really wanted to be able to give it a good review. I LOVE the cleansing gel itself. It smells good, has a nice texture, and is exfoliating without being overly aggressive. Amazing.
Where everything falls apart is the packaging, the brush to be exact. I think it is the length of the bristles, because I had to use an insane amount of product to actually get any on my face. I followed the directions to the letter, and it just didn't work out. At all. If the bristles were shorter, I would have been able to create a fairly decent lather with them and it would have been pleasant.
Also: the brush is a bit over-gripping of the skin, especially when you can't get enough product to the tips of the bristles. It would be almost painful afterwards. I wondered if it was just my skin, but I bought one for my mum to try (her skin is like a bomb-proof fortress. Nothing irritates it or makes it dry/break out. Seriously, at 52 she has the best skin.) and she said that it was uncomfortable and her face was a bit red and irritated afterwards.
I cannot recommend this product, and that makes me sad, because it is a good cleanser in bad packaging. However, if I see this on sale I may end up buying it and putting it in a different container. I really did like the smell and texture of the cleanser — it is just the packaging that is wretched.